Privacy policy

Privacy Policy

Last Updated: July 30, 2026

At Srividhya Naturals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We may collect the following information when you use our website:

  • Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely through trusted payment gateways)
  • Order History
  • Device Information (IP Address, Browser Type, Device Type)

How We Use Your Information

Your information is used to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our website and shopping experience.
  • Prevent fraudulent transactions.
  • Comply with applicable legal requirements.

Payment Security

All payments are processed securely through trusted payment gateways. Srividhya Naturals does not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

Cookies

Our website uses cookies to improve website performance, remember your preferences, and provide a better shopping experience. You may disable cookies through your browser settings if you prefer.

Sharing Your Information

We never sell your personal information.

Your information may only be shared with trusted service providers for:

  • Payment Processing
  • Order Delivery
  • Shipping Partners
  • Website Hosting
  • Legal Compliance

Data Security

We use appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Your Rights

You have the right to:

  • Access your personal information.
  • Request correction of incorrect information.
  • Request deletion of your data where legally applicable.
  • Opt out of promotional communications.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

Srividhya Naturals

📧 Email: srividhyanaturalsandaromaticsp@gmail.com

📞 Phone: +91 98846 78622

📍 Address:
Srividhya Naturals & Aromatics Private Limited
No.64 Old, No.31, Subramanian Street,
West Mambalam,
Chennai – 600033,
Tamil Nadu, India.