Shipping policy

Shipping & Delivery Policy

At Srividhya Naturals, we are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy carefully before placing your order.

Order Processing

  • All orders are processed within 0–7 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation email and tracking details (where applicable).

Domestic Shipping (Within India)

We ship orders across India through trusted courier partners and India Post (Speed Post), depending on your location and service availability.

International Shipping

International orders are shipped through registered international courier services or International Speed Post. Delivery timelines may vary depending on the destination country, customs clearance, and local courier services.

Delivery Timeline

  • Orders are generally dispatched within 0–7 business days.
  • Estimated delivery timelines may vary based on your location and courier partner.
  • Delays due to weather conditions, natural disasters, public holidays, customs clearance, or unforeseen circumstances are beyond our control.

Delivery Address

Orders will be delivered to the shipping address provided during checkout. Please ensure your address, contact number, and PIN code are accurate to avoid delivery delays.

Shipping Delays

While we strive to dispatch every order promptly, Srividhya Naturals cannot be held responsible for delays caused by courier companies, postal authorities, customs procedures, or other unforeseen circumstances after the shipment has been handed over to the carrier.

Order Tracking

Once your order has been shipped, tracking information will be shared via email or SMS (where available), allowing you to monitor the delivery status of your package.

Need Assistance?

If you have any questions regarding shipping or delivery, please contact our customer support team.

Srividhya Naturals

📧 Email: admin@srividhyanaturals.com

📞 Phone: +91 98400 17447

📍 Address:
Srividhya Naturals & Aromatics Private Limited
No.64 Old, No.31, Subramanian Street,
West Mambalam,
Chennai – 600033,
Tamil Nadu, India.